COLLECTING PERSONAL INFORMATION

The privacy of our customers is of utmost importance.  Our Internet privacy policy is as follows:

 

1) You do not have to give us personal information to visit our site.

 

2) Personal data is only collected to verify your address for delivery of goods, and to confirm you are the valid user of a given credit card. No data is collected without you first acknowledging you wish to supply this data.

 

3) We do not store your credit card details.

 

4) We do not give, sell or transfer any personal information to a third party.

Akuna Florals treats your personal information as confidential and will only use your information to fulfill your order and for communication about your order. At no time do we share any of our customers’ information with any other parties. We only retain customer contact information in the interest of further communication.

 

We will never pass on your email address to a third party for marketing purposes or store your credit card details in our own database on our servers.  All payments are processed securely.

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COOKIES

We may use “cookies” to keep, and sometimes track information about you. Cookies are small data files that are sent to your browser or related software from a web server and stored on your computer’s hard drive. Cookies track where you travel on our web. A cookie may enable us to relate your use of our website.  These purposes serve to improve and personalise your experience on our website, to determine which areas and features of our website are most popular, and to make improvements and updates to enhance the Akuna Florals website experience.

 

Most web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. However, refusing a cookie may, in some cases, negatively impact the display, function or features of our website.

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Our website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and services offered through it. You do not have to allow us to use these cookies.  However, while our use of them does not pose any risk to your privacy, it does enable us to continually improve our website, making it a better and more useful experience for you.

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MINORS

The site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.